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⏱️ Response Time: We typically respond to all inquiries within 24-48 business hours. For urgent matters, please mention "URGENT" in your email subject line.
Frequently Asked Questions
How do I reset my password?
Click on "Forgot your password?" on the login page and enter your email address. You'll receive a password reset link within a few minutes.
How do credits work?
Credits are used for AI interactions. Each AI response consumes credits based on the model used. Daily credits refresh every 24 hours based on your subscription plan.
Can I cancel my subscription?
Yes, you can cancel anytime. Your access continues until the end of the current billing period. Visit our Cancellation & Refund Policy for details.
I paid but didn't receive credits
Please wait a few minutes for the system to process. If credits don't appear within 15 minutes, contact us at support@bidinga.ai with your transaction ID.
When to Contact Us
📍 Bidinga AI Research
Empowering scientific discovery through AI-powered discussions
Building the future of AI research collaboration
Building the future of AI research collaboration